Have a question about your Nationwide® retirement account? You can contact us in a number of ways.
Call us at 1-855-826-5407.
Representatives are available Monday through Friday, 8 a.m. - 11 p.m. and Saturday, 9 a.m. - 6 p.m. ET.
Our local walk-in office is located at 7 E Redwood Street Baltimore, MD 21202, Monday - Friday 8:00 a.m. - 4:30 p.m. Call us at 443-984-2389 for additional information.
Email us at: NRSFORU@nationwide.com
For general information only: You may not make any changes or access any information about your account by email. Most email is not secure and we encourage you to never provide personal information in email messages, especially information such as your Social Security number. Please note that we will get back to you within one business day.
You can fax documents and questions to us at 1-877-677-4329.
If you're asking us a question via fax and would like us to contact you, please include your phone number, address or email address, so that we can respond to you in a timely manner.
Keep in mind that information provided by registered representatives is for informational purposes only.